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Transport of the deceased to the place of the funeral – if it is more than 100 km from where he or she died up to R20 000 per life insured
Transport of up to four family members (spouse and children) to the funeral – if it takes place more than 50 km from the deceased’s home town up to 150 km from the home town. Up to R100 per family member,


more than 150 km from the home town. Up to R500 per family member

General information and guidance by telephone
General information and legal aspects by telephone
Instant Discounts™ booklet with discount coupons


Medical emergency
Assistance in crisis by telephone
Ambulance transport to nearest, appropriate hospital full cost paid
Transport of stranded dependants full cost paid
Admission fee to hospital up to R10 000 per life insured per year
In-hospital monitoring – inform of progress by telephone
Transport of one visitor to patient in hospital after five days in hospital up to R2 000
Transport to hospital near home if patient hospitalised more than 100 km from home and has to stay in hospital five or more days full cost paid
Information about medical matters by telephone


HIV/AIDS support
Important information, councelling, referral to clinic by telephone
Morning-after pill to prevent pregnancy full cost paid
Anti-retroviral medication full cost paid
Medication to prevent sexually-transmitted infections full cost paid
Trauma councelling by telephone
Tutor assistance to children by telephone or email
Information about financial matters by telephone

Please note
Some benefits are provided on the death of the life insured and only become available when the claim for the funeral benefit is approved.

All other benefits become available once the Assupol On-Call benefit starts. These services are provided by outsourced service-providers. A service is available as a benefit under your policy only if it is provided by them.

Assupol On-Call services are provided in South Africa. Certain services, including transport of a deceased life insured to the place of the funeral and medical assistance and trauma counselling by telephone are also provided in the neighbouring countries of Botswana, Lesotho, Mozambique, Namibia, Swaziland and Zimbabwe, if the person concerned travels there (but only below the 22° parallel).


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