The Cash back benefit is claimed after three or four years of your active policy, depending on which policy you have taken out. A portion of your premiums will be paid back to you. Once you qualify for a cashback benefit, an SMS will be sent to you notifying you of this. In order to claim, please have your policy number, your basic information (name surname, ID number, contact details) and your documents on hand. Once we have received your claim and all documents, you will receive an SMS with a tracking number acknowledging receipt of the claim.
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