For only R10 per month per life insured you can add On-Call Plus and take advantage of these valuable extra benefits.
On the death of a life insured, you can claim one or more of the benefits listed below, up to a combined maximum of the On-Call Plus benefit amount.
Premium-payback may also apply if the full On-Call Plus benefit of a life insured is claimed as Instant Groceries™. The benefit amount will be increased by an amount equal to all the premiums paid for the On-Call Plus benefit of that life insured. This is known as our premium-payback.
More than 500, 000 lives have been covered under On-Call Plus since 2014
Valid claims are paid within minutes of your claim being registered.
An electronic voucher or wiCode will be sent to the cellphone number provided by you or your beneficiary.
The benefit you choose can be spent at thousands of participating shops countrywide including Boxer, Checkers, Pick n Pay and Shoprite.
If the full amount is not spent at a shop at one time, a new wiCode will be sent for the remaining balance to be spent at another time.
We will send a code to the cellphone number provided by you or your beneficiary, to be used on your pre-paid electricity meter.
If you or your beneficiary chooses to receive the On-Call Plus benefit in cash, it will be paid when the funeral benefit is paid.
If the benefit amount and premium for your funeral cover increase yearly, the benefit amount and premium for On-Call Plus increase yearly by the same percentage. The On-Call Plus benefit amount is R2 500 in the first year of the benefit.
On-Call Plus benefits will not be paid if the life insured dies of natural causes or commits suicide within six months after the cover for that life insured started.